Larry is an American businessman working with a Japanese company. He accidently offended one of his Japanese co-workers when he affectionately slapped him on the back. This misunderstanding was likely caused by Larry not understanding Japanese
A) biases.
B) cognitive appraisals.
C) emotions.
D) display rules.

Question

Quizplus · Accepted Answer

Display rules refer to cultural norms and expectations regarding the expression of emotions and appropriate behaviors in social situations. Larry's action of affectionately slapping a co-worker on the back may be acceptable in American culture, but it may be inappropriate or offensive in Japanese culture due to different display rules.

Larry Is an American Businessman Working with a Japanese Company