The question "How satisfied are you with the service received at the City library?" is answered on a 5-point scale with a neutral midpoint. This is an example of a ______________.
A) Likert scale
B) Likert item
C) Survey
D) Primary data

Question

Quizplus · Accepted Answer

A Likert item refers to a single question or statement that is rated on a scale, often with a neutral midpoint, which is exactly what is described in the question.

The Question "How Satisfied Are You with the Service Received