Managers typically use a needs assessment for _______________.
A) researching turnover patterns
B) strategic planning
C) making hiring and firing decisions
D) giving employees more information on their clientele

Question

Quizplus · Accepted Answer

A needs assessment is a tool used for strategic planning, which involves identifying gaps between current and desired performance in order to develop solutions to bridge those gaps. A needs assessment can help managers identify training needs, process improvements, and other areas where organizational performance can be improved. While turnover patterns, hiring/firing decisions, and giving employees more information on clientele may all be related to performance, they do not necessarily require a needs assessment.

Managers Typically Use a Needs Assessment for _______________