What is the customer service dimension that refers to a salesperson's desire to work with and properly service customers on a daily basis?
A) Communication
B) Reliability
C) Resilience
D) Service motivation
E) Anticipation

Question

Quizplus · Accepted Answer

Service motivation refers to a salesperson's desire to work with and properly service customers on a daily basis. It is the dimension that represents a salesperson's commitment to providing high-quality customer service.

What Is the Customer Service Dimension That Refers to a Salesperson's