Salespeople looking for ways to take relationships with their customers to higher levels after the sales should:
A) Seek to expand collaborative involvement.
B) Sell more products to those customers.
C) Encourage and seek open communication
D) Lower their prices.
E) Both a and c are correct.

Question

Quizplus · Accepted Answer

Salespeople should seek to expand collaborative involvement with their customers and encourage and seek open communication to take relationships with their customers to higher levels after the sales. Selling more products may not always be the best solution and lowering prices may have negative effects on profitability. Therefore, options A and C are the best choices.

Salespeople Looking for Ways to Take Relationships with Their Customers