In order to avoid damage to the buyer-seller relationship, the salesperson should blame other members of the selling organization for any problems which lead to a customer complaint.

Question

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Blaming other members of the selling organization can harm the company's reputation and erode trust in the customer relationship. Instead, the salesperson should take responsibility for the issue and work towards finding a solution to fix the problem. This shows the customer that the company values their satisfaction and will take steps to address any concerns.

In Order to Avoid Damage to the Buyer-Seller Relationship, the Salesperson