The final step of the complaint handling process is to follow through on _________________.
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Q104: _is the desire of a salesperson to
Q105: Salespeople must maintain open, _communication with customers
Q106: In markets where it's hard to differentiate
Q107: Meetings in which the salesperson encourages the
Q108: One of the important questions a salesperson
Q109: _refers to the ability of the salesperson
Q110: One of the ways to ensure customer
Q111: _ is a plan in which the
Q112: And one of the customer expectations of
Q113: When handling complaints, the salesperson should listen
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