One of the most difficult types of objections to overcome is one based on ____.
A) Price
B) Quality
C) Performance
D) Loyalty to a competitor
E) All of the above are relatively easy to overcome

Question

Quizplus · Accepted Answer

Overcoming objections related to loyalty to a competitor is the most challenging as it is based on the customer's emotional attachment to a brand or product. To overcome this objection, salespeople need to focus on highlighting their unique value proposition and differentiators in comparison to the competitor while also building a strong relationship with the customer. Objections related to price, quality, and performance can often be addressed through product features and benefits, competitive pricing, and value-added services.

One of the Most Difficult Types of Objections to Overcome