Which of the following are likely to result when a salesperson uses poor grammar in either oral or written communications?
A) The meaning and credibility of the message are significantly downgraded
B) The receiver begins to focus on the standard rather than the message
C) The receiver dismisses the sender and the sender's organization as being unable to perform the role of an effective supplier and partner
D) The probability of effective communication is reduced
E) All the above are likely to result

Question

Quizplus · Accepted Answer

All of the options listed are likely outcomes when a salesperson uses poor grammar. The message may lose its intended meaning, the receiver may focus on the errors instead of the message, and the credibility of the sender and their organization may be diminished, all leading to reduced probability of effective communication.

Which of the Following Are Likely to Result When a Salesperson