Need-payoff questions can be similar to Transition questions.

Question

Quizplus · Accepted Answer

Need-payoff questions and Transition questions are similar in that they both aim to guide the conversation towards a desired outcome or goal. Transition questions help to move the conversation from one topic to another, while need-payoff questions are designed to identify the specific needs or desires of the customer in order to offer a solution that addresses those needs. Both types of questions ultimately help to build rapport and trust with the customer and increase the likelihood of a successful outcome.

Need-Payoff Questions Can Be Similar to Transition Questions