In face-to-face communication the verbal portion of the message accounts for about 90% of the meaning.

Name: In face-to-face communication the verbal portion of the message accounts for about 90% of the meaning.
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The verbal portion of the message in face-to-face communication accounts for about 35% of the meaning. The remaining 65% is conveyed through nonverbal cues such as tone of voice, body language, facial expressions, and eye contact.

In Face-To-Face Communication the Verbal Portion of the Message Accounts