One of the six facets of effective listening is to _________________nonverbals.
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Q99: Talking with rather than at the customer
Q100: One of the objectives of strategic questioning
Q101: With respect to SPIN, "have you had
Q102: SIER stands for_, interpreting, evaluating and responding.
Q103: _ is a form of listening that
Q105: One of the objectives of strategic question
Q106: The SPIN questioning strategy is closely related
Q107: With respect to SPIN, "how have those
Q108: _refers to the cognitive process of actively
Q109: With respect to ADAPT, "so having a
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