Suppose you are salesperson for a sales force automation consulting company. After working with a potential customer for several weeks you determine that a lower-cost and lower margin solution is best for your customer. Although a more expensive and higher margin system will work, by recommending the lower-cost solution you are demonstrating:
A) Dependability
B) Knowledge
C) Likeability
D) Customer orientation
E) Expertise

Question

Quizplus · Accepted Answer

By recommending a lower-cost and lower margin solution, the salesperson is demonstrating a customer-oriented approach. This means that the salesperson is putting the customer's needs first and seeking to provide them with the best possible solution for their specific situation, even if it means sacrificing potential profits. This approach helps build trust and loyalty with the customer, and ultimately can lead to long-term business relationships.

Suppose You Are Salesperson for a Sales Force Automation Consulting