Which of the following types of knowledge is probably least likely to contribute to a salesperson's expertise?
A) Product knowledge
B) Competitor knowledge
C) Customer knowledge
D) Service knowledge
E) Historical knowledge

Question

Quizplus · Accepted Answer

While historical knowledge can provide context and insight into past successes and failures, it is unlikely to contribute significantly to a salesperson's expertise in selling a particular product or service. Product knowledge, competitor knowledge, customer knowledge, and service knowledge are all more directly applicable to the sales process.

Which of the Following Types of Knowledge Is Probably Least