Technology is providing faster and more efficient ways for salespeople to communicate with their customers. With respect to communication with their customers, whenever possible, salespeople should:
A) Use e-mail because it is quick and can be read/sent anytime of the day or night.
B) Use voice mail because most people are familiar with it.
C) Use the web/internet because it provides 24 hour access.
D) Use whatever communication method the customer prefers.
E) Use the telephone because it is inexpensive and allows for two-way interaction.

Question

Quizplus · Accepted Answer

The best choice is to use whatever communication method the customer prefers, as this ensures that their preferred mode of communication is respected and they are more likely to engage in two-way interaction. It is important for salespeople to be adaptable and able to communicate through various methods to accommodate their customers' preferences.

Technology Is Providing Faster and More Efficient Ways for Salespeople