Suppose Martin, a laptop computer salesperson, tells one of his customers that his laptop computers weigh only 4 pounds, and Martin knows that the laptop computers actually weigh 6 pounds. Would Martin's comment be considered unethical?
A) Yes, because the information, which his buyer might rely upon, is deceptive.
B) Yes, because he is clearly lying to his customer, an act that is illegal.
C) No, because it is not reasonable to expect that his customer would take his comment literally.
D) No, because it's okay to exaggerate a product's features and benefits when talking with customers.
E) Yes, but only if his customer buys the laptops.

Question

Quizplus · Accepted Answer

Martin's comment is considered unethical because he purposely gave false information, which the customer might rely on while making a purchase decision. Such misleading statements harm the buyer's trust in the salesperson and the company's reputation. It is essential for salespeople to provide correct and accurate information to their customers.

Suppose Martin, a Laptop Computer Salesperson, Tells One of His