Trust is composed of a variety of components, including honesty, candor, competence, and customer orientation.
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Q41: The essence of trust is honesty.
Q42: It is possible for salesperson who is
Q43: Which of the following actions taken by
Q44: Trust and honesty mean about the same
Q45: Which of the following is not one
Q47: Reliability is an important component of trust.
Q48: It is almost impossible for new salespeople
Q49: Suppose Martin, a laptop computer salesperson, tells
Q50: Salespeople who develop expertise in their fields
Q51: Dependability is highly related to predictability.
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