Salespeople who are trusted and perceived as customer oriented may be considered (by their customers) advisers rather than salespeople.
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Q70: A salesperson's knowledge of their competitors' products
Q71: Salespeople need to be concerned with knowing
Q72: Knowledge is of little importance when it
Q73: Most customers will likely assume that salespeople
Q74: Likeability and compatibility can be used to
Q76: Technology can often be a barrier to
Q77: Anything that is unethical is also illegal.
Q78: Ethical standards are based on society's standards..
Q79: In order for a salesperson to be
Q80: While salespeople's knowledge of their company and
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