Salespeople may use service to differentiate themselves from their competitors.
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Q57: Salespeople who, while making sales presentations, cover
Q58: Suppose Martin, a laptop computer salesperson, tells
Q59: A salesperson wishing to limit his or
Q60: Competence is important component of trust.
Q61: Sales ethics and trust are unrelated.
Q63: Salespeople need only be concerned with knowing
Q64: When deciding what is ethical and unethical,
Q65: For a salesperson, expertise is closely associated
Q66: Salespeople need only be concerned with knowing
Q67: It is more important for salespeople to
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