A salesperson's knowledge of their competitors' products will help them better understand their own.
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Q65: For a salesperson, expertise is closely associated
Q66: Salespeople need only be concerned with knowing
Q67: It is more important for salespeople to
Q68: It is unlikely that salespeople could use
Q69: Voice mail is probably the best way
Q71: Salespeople need to be concerned with knowing
Q72: Knowledge is of little importance when it
Q73: Most customers will likely assume that salespeople
Q74: Likeability and compatibility can be used to
Q75: Salespeople who are trusted and perceived as
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