The ability, knowledge, and resources to meet customer expectations are collectively referred to as ___________, one of the components of trust.
Correct Answer:
Verified
Q86: Maintaining high ethical standards is important if
Q87: Companies provide extensive _to be sure they
Q88: Honesty of the spoken word is called
Q89: The American Marketing Association has established its
Q90: The act of salespeople placing as much
Q92: The salesperson's fairness and straightforwardness of conduct
Q93: A salesperson can create an express warranty
Q94: _ refers to the extent to which
Q95: A person's personal ethics may differ from
Q96: _refers to a state of being completely
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