Salespeople who are customer oriented, honest, dependable, competent, and likable are in a good position to establish
A) Rapport.
B) Trust.
C) Commitment.
D) Customer feedback.
E) Source credibility.

Question

Quizplus · Accepted Answer

Salespeople who exhibit customer-oriented behaviors, honesty, dependability, competence, and likability are more likely to establish trust with customers. Trust is an important factor in building and maintaining customer relationships, which ultimately leads to increased sales and customer loyalty.

Salespeople Who Are Customer Oriented, Honest, Dependable, Competent, and Likable