If you've ever watched the television show ER, you should have noticed how the emergency room staff selects patients on the basis of their need for treatment. Victims who have life-threatening injuries are seen ahead of those with minor complaints like an ingrown toenail or a case of poison ivy. Emergency rooms differentiate their waiting customers on the basis of:
A) Willingness to perform service role
B) Importance of the customer
C) Duration of the service transaction
D) Urgency of the job
E) Payment of a premium price

Question

Quizplus · Accepted Answer

Emergency rooms differentiate their waiting customers based on the urgency of their medical condition. Life-threatening injuries and illnesses are given priority over less urgent cases.

If You've Ever Watched the Television Show ER, You Should