When a hair salon introduced a database system for keeping up with information on clients' hair,such as hair color and timing of permanents,it is one way of addressing customer requirements.What name applies to this method of changing services to better meet customer needs?
Correct Answer:
Verified
Q63: In most service companies,the marketing and operations
Q70: Two major types of customer-defined service standards
Q71: Describe the three factors necessary for appropriate
Q72: What are the two types of research
Q73: Once a service provider has translated customer
Q74: Research has indicated service providers need to
Q75: What is the second step in the
Q76: Provide an example of a situation in
Q79: Imagine you are the manager of an
Q80: The Bank of Charleston uses a Performance
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents