_____ quality refers to how a service is delivered to the customer.
A) Output
B) Interaction
C) Experiential
D) Technical outcome
E) Interactive

Name: _____ quality refers to how a service is delivered to the customer. A) Output B) Interaction C) Experiential D) Technical outcome E) Interactive
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Interaction quality refers to the manner in which a service is delivered to the customer, focusing on the interpersonal aspects of the service experience.

_____ Quality Refers to How a Service Is Delivered to the Customer