Which of the following in NOT an example of technical outcome quality?
A) The taste of a meal at a restaurant
B) An airplane arriving on time at an airport
C) A pest control company eradicating termites in a townhouse
D) The sales associate greeting a customer in a specialty clothing store
E) A utility company connecting electricity for a customer's new home

Question

Quizplus · Accepted Answer

Technical outcome quality refers to the degree to which a product or service meets its intended purpose or specifications. The sales associate greeting a customer is not related to technical outcome quality as it is more related to interpersonal skills and customer service. The other choices are all examples of technical outcome quality.

Which of the Following in NOT an Example of Technical