The highest possible level of customer expectations is _____ expectations.
A) Desired
B) Acceptable
C) Ideal
D) Ego-satisfying
E) Id-oriented

Question

Quizplus · Accepted Answer

The highest possible level of customer expectations is the ideal expectation, which represents the perfect, best-case scenario for the customer. Desired expectations represent what the customer hopes to receive, while acceptable expectations are the minimum level that the customer is willing to tolerate. Ego-satisfying and id-oriented expectations are not commonly used terms in customer service.

The Highest Possible Level of Customer Expectations Is _____ Expectations