As a teenager, Jonathon spent his summers as a lifeguard. When he and his family were at a public swimming pool, he noticed its lifeguards seemed to spend all of their time flirting with each other and not watching for swimmers in distress as Jonathon had been taught to do. Because of Jonathon's _____, Jonathon had his family pack up their belongings and leave the pool.
A) Augmented service expectation
B) Personal service philosophy
C) Derived service expectation
D) Cultural service expectation
E) Temporary service intensifier
Correct Answer:
Verified
Q20: A day after Thania had an oil
Q23: A wildcat strike by garbage collectors in
Q24: The _ is the customer's underlying generic
Q26: A fire recently destroyed Leon's neighbor's house.
Q27: Kershawn recently had a visit with his
Q28: Lillie worked as a caterer when she
Q29: _ consists of short-term, individual factors that
Q30: A human resources manager who is hiring
Q34: Which of the following is NOT a
Q36: One factor that influences adequate service is
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents