Kelly dined in a family-style restaurant in Mobile, Alabama, shortly after a hurricane had brushed the coastal area. The server apologized because there were no iced drinks available. The water supply had been contaminated by the storm's high tides. The water system was fine now, but after repairing other minor damages, the workers had not yet had a chance to clean the ice machine. Kelly, a long-time resident of Mobile, understood that _____ meant she would need to modify her service expectations.

Question

Quizplus · Accepted Answer

The situation described in the passage, specifically the fact that the water supply had been contaminated by a storm, is a situational factor that is affecting the restaurant's ability to provide iced drinks. As a result, Kelly understands that she needs to modify her service expectations.

Kelly Dined in a Family-Style Restaurant in Mobile, Alabama, Shortly