In order to assure the receiver understands the sender's frame of reference, the sender should:
A) try to be dynamic, confident, and positive when delivering information.
B) challenge the validity of feedback.
C) not hesitate to rationalize actions taken.
D) argue with the receiver's perceptions.
E) b and c only
Correct Answer:
Verified
Q1: Effective communication does not include:
A) encoding and
Q2: In the workplace, message sending skills are
Q4: Interpersonal communication can be defined as:
A) self
Q5: You should ask questions when communicating in
Q6: Clarifying feedback typically includes:
A) repeating back to
Q7: The single most important element for sending
Q8: A sender should take the initiative in
Q9: You should obtain feedback in order to:
A)
Q10: You can establish your creditability by:
A) owning
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