You are in a meeting when a manager says, "Sales are down. I think we need to train all of our salespeople in relationship selling." This approach to problem solving is flawed because _____.
A) the problem has not been defined
B) only one solution is presented
C) the manager is making assumptions about the cause of the problem
D) all of the above

Question

Quizplus · Accepted Answer

The problem has not been clearly defined, as the manager has simply stated that "sales are down" without specifying what exactly is causing the decline in sales. Additionally, only one solution is presented without considering other potential solutions. Finally, the manager is making assumptions about the cause of the problem without any data or analysis to back up their claim.

You Are in a Meeting When a Manager Says, "Sales