The nurse is caring for a patient who is verbalizing concerns related to a difficult relationship. Which of the following responses by the nurse will block communication and should therefore be avoided? (Select all that apply.?

Question

Quizplus · Accepted Answer

Asking "why" can come across as confrontational and may make the patient defensive. Changing the subject can dismiss the patient's concerns and make them feel unheard. Agreeing or disagreeing can also shut down communication and make the patient feel judged. Therefore, these responses should be avoided in order to facilitate effective communication. Using silence and verbalizing the implied may be appropriate depending on the context and the patient's needs.

The Nurse Is Caring for a Patient Who Is Verbalizing