The nurse is caring for a patient with terminal cancer pain. His family is very supportive; there are always at least six or seven family members in the room. They constantly call the nurse in to report that the patient is in pain or needs to be moved or needs a drink. The nurse is having difficulty caring for other patients because this family is so demanding. What is the best way to deal with this situation?

Question

Quizplus · Accepted Answer

The best way to deal with this situation is to teach the family how to help provide for the patient's basic needs. This will empower the family to participate in the patient's care while also alleviating some of the nurse's workload. It is important for the nurse to communicate clearly and compassionately with the family in order to establish a trusting relationship and to ensure that the patient's needs are being met. Additionally, the nurse can provide education on pain management techniques and other ways in which the family can support the patient during this difficult time. Simply asking the family to leave or showing them hospital policies may escalate the situation and damage the relationship between the nurse and the family. Negotiating with the family to avoid using the call light may not be effective if the patient's needs are more frequent than every 30 minutes.

The Nurse Is Caring for a Patient with Terminal Cancer