According to the text, experts recommend that firms work hard to involve and empower quality control experts in efforts to control quality
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Q12: The terms repetetive manufacturing and mass production
Q13: Operations refers to the processes used to
Q13: Because some foreign markets are not accustomed
Q14: The operations process is concerned with the
Q16: Measuring the weight of boxes of candy
Q18: Even a service firm has an operations
Q19: In order to achieve market success, a
Q20: The term quality may be defined as
Q21: Purchasing activities are used to obtain materials,
Q22: A manager of a small plumbing company
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