Manufacturing and service operations differ in which one of the following ways?
A) Productivity is harder to measure in manufacturing.
B) It is harder to build inventory in manufacturing.
C) It is harder to establish quality standards in services.
D) Service operations involve less contact with customers.

Question

Quizplus · Accepted Answer

Service operations often involve more direct interaction with customers, making it challenging to establish consistent quality standards compared to manufacturing, where processes can be more easily standardized.

Manufacturing and Service Operations Differ in Which One of the Following