Which of the following is not one of the advantages B2C models have over bricks-and-mortar retailing?
A) Speed of access
B) Speed of transaction
C) 24/7 service
D) Superior customer service

Question

Quizplus · Accepted Answer

Superior customer service is not necessarily an advantage of B2C models over bricks-and-mortar retailing. In fact, some customers may prefer the personalized service they receive from a physical store, where they can interact with sales associates and touch or try out products before making a purchase. Speed of access, speed of transaction, and 24/7 service are all advantages of B2C models, as they allow customers to quickly and easily find and purchase products at any time of day from anywhere with an internet connection.

Which of the Following Is Not One of the Advantages