Customers who avoid doing business online are often reluctant to do this because
A) they have had a bad online purchase experience in the past.
B) it is difficult to predict how much time it will take to ship the product.
C) Web sites are difficult to navigate.
D) they are reluctant to purchase a product without first seeing it.

Question

Quizplus · Accepted Answer

Customers who avoid doing business online are often reluctant to purchase a product without first seeing it. This could be due to concerns about the quality of the product or not being able to determine if the product meets their needs without physically seeing it.

Customers Who Avoid Doing Business Online Are Often Reluctant to Do