The formal and informal rules, procedures, and expectations that define the values, attitudes, beliefs, and customs of an organization is called organizational ________.
A) norms
B) culture
C) justice
D) atmosphere

Question

Quizplus · Accepted Answer

Organizational culture encompasses the norms, beliefs, and customs of an organization, which are both formal and informal. It shapes the behavior and decision-making of employees in the workplace. Justice and atmosphere are different aspects of organizational culture but do not define it entirely.

The Formal and Informal Rules, Procedures, and Expectations That Define