What Should the Nurse Do When Attempting to Establish a Relationship

What should the nurse do when attempting to establish a relationship and enter a dialogue with the family of a dying patient?

A) Identify with the family when they have concerns by saying, "I have questioned how a physician could believe that also. I'll argue with her about it."
B) Speak more than the family because silence may be difficult for them to tolerate.
C) Demonstrate respect for the family by saying, "I'm impressed with how involved you have been with the patient during his illness."
D) Begin by saying, "I know exactly how you must be feeling."