The Nurse Case Manager Schedules a Meeting with the Family

The nurse case manager schedules a meeting with the family of a critically ill patient who is not responding to renal replacement therapy. If using the SPIKES approach, in which order should the nurse discuss the patient's health status with the family?
A) Ensure privacy.
B) Speak in simple terms.
C) Develop a strategic plan.
D)Respond empathetically.
E)Assess the family's perception of the situation.
F) Ask how much information the family wants to know.