On a recent vacation to Toronto, Kent and Linda decided not to go up to the observation deck at the top of the CN Tower (one of the tallest structures in the world) because they quickly remembered the events of the terrorist attacks on the World Trade Centre Towers in New York. Kent and Linda's decision best demonstrates an example of

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Kent and Linda's decision is an example of the availability heuristic, which is a mental shortcut that relies on immediate examples that come to a given person's mind when evaluating a specific topic, concept, method, or decision. The vivid memory of the terrorist attacks made the risk of a similar event happening to them seem higher, influencing their decision not to go up the CN Tower.

On a Recent Vacation to Toronto, Kent and Linda Decided