The four stages of the problem-solving process are (1)framing the problem, (2)__________, (3)testing solutions,and (4)evaluating results.

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The second stage of the problem-solving process is generating solutions, where possible solutions are brainstormed and evaluated for their feasibility. Option A, understanding the problem, happens in the first stage where the problem is identified and defined. Option B, developing a mental set, is not a stage of the problem-solving process but rather a cognitive bias that can hinder problem-solving. Option D, creating a mental representation of the problem, also occurs in the first stage where the problem is framed and understood.

The Four Stages of the Problem-Solving Process Are (1)framing the Problem