After Mrs.Chanski and her children had helped themselves to free samples of the cookies being promoted in the grocery store,she felt obligated to buy some,even though they seemed unreasonably expensive.Her reaction best illustrates the significance of

Question

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The reciprocity norm is the idea that people are more likely to comply with a request or purchase something if they have first received something from the requester or seller. In this case, Mrs. Chanski and her children received free samples of the cookies, which made her feel obligated to buy some despite their high price.

After MrsChanski and Her Children Had Helped Themselves to Free Samples