Listening mistakes result in millions of dollars in losses for U.S. businesses every year.
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Q7: Poor listening behaviors can make an individual
Q8: Many people experience listening apprehension, a state
Q9: During a heart-to-heart conversation with a close
Q10: Content-oriented listeners prefer to listen to information
Q11: Defensive listeners are considered to be highly
Q13: Time-oriented listeners indicate a preference for receiving
Q14: In American culture, we tend to value
Q15: Competent communication requires an ability to adapt
Q16: It is possible for those who are
Q17: Appreciative listening offers no benefit to the
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