Robin has just been hired for her first professional position, and she will be supervising a team of several employees. Up until now, Robin has only worked in her family's small business, so she's not really sure how a supervisor should interact with employees and vice versa. Synthesizing what you have learned throughout this chapter, what advice would you give her about how to communicate effectively in her new role as both a supervisor and a supervisee?

Question

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The Answer is Ideal answers will identify that each organization has its own norms and culture, so there are going to be variations to what is appropriate and not appropriate between different organizations. She, like anyone who is new to the organization, will go through a period of organizational assimilation. Strong answers might identify that forming a mentor-protégé relationship with someone in her new workplace might help her succeed. However, students should respond specifically to the following suggestions provided in the textbook: •Supervisors should •schedule appropriate time for important conversations with supervisees •minimize distractions and give full attention to supervisees •ask supervisees for suggestions and ideas •demonstrate that they're listening by offering appropriate verbal and nonverbal responses •Supervisees should •write down topics they need to discuss in advance of meetings •be clear about what they want and need from a supervisor •rehearse in private what they plan to say •use qualifying words like perhaps and maybe •use "I" statements to own thoughts and feelings rather than "you" statements •avoid going to the supervisor when emotional •remain open to compromise •communicate regularly to keep a comfortable relationship

Robin Has Just Been Hired for Her First Professional Position