________________ is the fundamental rethinking and radical redesign of organizational processes to achieve dramatic improvements in critical measures of performance.

Question

Quizplus · Accepted Answer

Re-engineering involves completely rethinking and redesigning organizational processes in order to achieve significant improvements in performance measures. This concept became popular in the 1990s and is often associated with the work of Michael Hammer and James Champy.

________________ Is the Fundamental Rethinking and Radical Redesign of Organizational