You've been on your lunch break for less than 45 minutes when your boss orders you to return to work immediately or be docked an hour's pay.You complain that the current labour contract specifies a full hour for your lunch break and you still have over 15 minutes left.Your boss stands firm on his order for you to return to work.Under protest,you return to work,but plan to file a grievance.The first step you should take is to contact a(n):
A)arbitrator.
B)mediator.
C)strike breaker.
D)shop steward.

Question

Quizplus · Accepted Answer

The best choice in this situation is to contact a shop steward. A shop steward is a union representative who acts as an intermediary between the employees and the employer. They are trained in resolving grievances and can often negotiate solutions to workplace issues before they escalate to arbitration or mediation. The shop steward can help the employee file a formal grievance and work with the employer to resolve the issue within the confines of the labor contract.

You've Been on Your Lunch Break for Less Than 45