Which of the following is not an example of next-generation enterprise applications?
A) open-source solutions
B) social CRM
C) solutions incorporating SCM
D) solutions incorporating SOA
Correct Answer:
Verified
Q67: _ systems are based on a suite
Q68: The measurement of the number of customers
Q69: Analyzing customer buying patterns is an example
Q70: Next-generation enterprise suites use _ and SOA
Q71: With new flows of information made possible
Q73: Analytical CRM applications
A) include tools for marketing
Q74: Operational CRM applications include tools for
A) identifying
Q75: Customer relationship management applications dealing with the
Q76: Which metric is based on the relationship
Q77: Enterprise application vendors are now including _
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