The emergence, for Amazon.com, of new competitors in the sphere of online shopping illustrates what disadvantage posed by the use of information systems to achieve competitive advantage?
A) E-commerce is affected by the law of diminishing returns.
B) Internet technologies are universal, and therefore usable by all companies.
C) Internet shopping produces cost transparency.
D) The Internet enables the production or sales of substitute products or services.

Question

Quizplus · Accepted Answer

Internet technologies are accessible to all companies, which means competitors can easily adopt similar systems, reducing the uniqueness of any competitive advantage gained through information systems.

The Emergence, for Amazon