Which types of systems consolidate the relevant knowledge and experience in the firm to make it available to improve business processes and management decision making?
A) TPS
B) extranets
C) KMS
D) CRM

Question

Quizplus · Accepted Answer

Knowledge Management Systems (KMS) consolidate relevant knowledge and experience in a firm to make it available for business processes and management decision-making. TPS (Transaction Processing Systems) are designed to process routine transactions, extranets are networks that allow communication and collaboration between organizations, and CRM (Customer Relationship Management) systems deal with managing customer interactions and relationships.

Which Types of Systems Consolidate the Relevant Knowledge and Experience